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Getting existing paperwork into MyVesta
Photograph, upload and attach documents so the paper version stops being the only copy.
Most households already have the information — it is in a drawer, an email inbox and a shoebox. The job is moving it somewhere findable.
Photographs are fine
A clear phone photo of a policy schedule is as useful as a scan. Lay the page flat, fill the frame, and check the policy number is readable before you upload.
Attach files to the record they belong to
Upload from within a record rather than dumping files in one place. Attachments live in a private storage bucket that is never publicly readable, and they inherit the same household isolation as the record itself.
- Supported formats include PDF, JPG, PNG and HEIC.
- Give files plain names: 'Home insurance 2026 schedule.pdf'.
- Delete superseded versions once the new one is in — old renewal documents cause more confusion than they solve.
