Help center
Guides and answers
Short, plain-spoken articles on setting up your household, inviting members and keeping records current.
Getting started
Set up your household and get the first records in place.
Create your household and name it well
What a household is in MyVesta, and why the name matters more than you think.
Your first hour: a practical checklist
The short list of records that makes a vault genuinely useful straight away.
Getting existing paperwork into MyVesta
Photograph, upload and attach documents so the paper version stops being the only copy.
Managing your vault
Adding, organizing, attaching and keeping records current.
How categories work and when to use notes instead
Each category has fields designed for that kind of record. Here is how to use them well.
Keeping records current without it becoming a chore
A twenty-minute rhythm that keeps a vault trustworthy.
Attachments, file sizes and what not to upload
How files are stored, and the few things better kept out of a vault.
Household members and access
Inviting people and deciding exactly what they can see.
Inviting someone to your household
How invitations work and what the person on the other end sees.
What owners can do that members cannot
One owner holds full control; members get read access to named categories.
Deciding who should have access before you need them to
How to think about emergency access without handing over everything.
Billing and subscription
Your trial, the annual price, invoices and cancelling.
How the free trial works
What you get during the trial, and what happens when it ends.
Updating your card and downloading invoices
Everything billing-related is self-service through the billing portal.
Cancelling, and what happens to your data
Cancel any time, keep access until the period ends, and take your data with you.
Security and privacy
How your data is protected, and the controls you hold.
How your data is protected
Encryption, private file storage, and database-level household isolation.
Turning on two-factor authentication
Add an app-based second step to your sign-in in about two minutes.
Exporting your vault and deleting your household
Your data stays yours: take a full copy out, or remove it permanently.
Troubleshooting
Sign-in problems, uploads, invitations and missing records.